All Reviews
It does not again
About a year I been a paying member except for few weeks when I got so bored with their lack of care to add more members (I like men). Yes they repeat the same old tired faces over-over and over again and again. So got enough today (been thinking about cancelling for awhile). I feel that it does not respect the limited pool of their membership. They certainly did not me. I am well rounded well kept now 70 year old. I good writer so my profile always gets the younger ones attention. It does not again respect or appreciate their members.
iwaschkenro - June 3, 2022
Nothing but a scam
I won’t bother with describing worthlessness of their so-called “services”, since that is more than adequately documented in the other reviews. What really pisses me off is that you can’t access your account to delete it until you pay for a membership. Nothing but a scam.
gofesqui79 - June 2, 2022
I was hacked one time
I was hacked one time by someone else claiming to be and literally contacted over 100 people, several times had someone contact me and tell me they have a friend contact them directly, when in fact they were hackers, and now that my subscription has expired got a email from a phisher saying my account was charged for a 3 month membership. I think their security is very poor, and never met one person after 6 months of membership. But like someone else said after the subscription expired, lots of claims of people who wanted to meet me.
tonacker2f - May 30, 2022
Full of scammers
This company I thought was legit is full of scammers. I contacted my bank & got a full refund, no questions asked. My bank knows they are a scam. Fake profiles & people who are dead still on their website, what a joke. Thanks for my money back for your fraudulent website.
hokshodocrortl6 - May 29, 2022
What a waste of both time and money
I subscribed for 1 month. I hid my profile after 2 weeks. Full of fake profiles and expired profiles. This site fills your inbox with bogus emails throughout the day. Pop ups constantly push you to buy further services. Their app is basic and not user friendly. 100s of men without smiles and you wonder if they even showered. Profiles lacked even basic information. My matches were never per my criteria!!!! Too many aged below 50. Search continually showed the same men. What a waste of both time and money.
carlosg1a - May 28, 2022
Don't sign up on this site.
I don’t get anyone close to the profile I entered and keep getting pop ups for more money. What a joke – same people over and over. Difficult site to navigate – no simple way to delete. No “Maybe” button – just Pass or Like. I wasted hard earned money for this as they will not give a refund if you are dissatisfied. Don’t sign up on this site.
lenwoep - May 27, 2022
Avoid at all costs
They try to get extra money for what other sites include in the basic package. Your preferences for potential partners are ignored unless you pay more. You do not know if your messages have been opened unless you pay. Avoid at all costs.
drapsetracyperr - May 26, 2022
WHAT YOU NEED TO KNOW BEFORE JOINING
I am posting a review in hopes someone else does not make the same mistakes as I. WHAT YOU NEED TO KNOW BEFORE JOINING. You will be paying for. Inability to opt out of it sending you matches. This request will be ignored. After you see the matches you are sent. You may not want their suggestions AT ALL! The majority of your matches will be hundreds of miles away. You will get 30 “matches” a day, most of which will neither be within your distance range
46113rz - May 25, 2022
I don't really like
The site has you put up a profile and then when anyone responds that’s when they ask you to sign up in order to look at any emails or flirts. So I signed up and looked at my emails. Everyone responds with the same phrases – so they all just click on a phrase and that’s what you get so it’s very hard to get a feeling for anyone’s personality. Then I saw on my credit card that they charged in US dollars, so I emailed company to ask for refund and they told me they couldn’t refund as I had looked at my emails. I would never recommend this company – it also took 2 emails before they responded. I ended up talking to one guy who asked me how I liked the site and I told him everything said above and he responded with – I don’t really like this site either.
berthen6d - May 24, 2022
It's awful
I experienced 4 different beautiful women, all of which were the same person. When I called out the first woman, the other would message right away. I would call out the next they would unplug and the other would contact. This is the most ridiculous site to ever be on. It needs to be monitored by the people running the site and watching the ISP for scamming. I would not give money so they would go away. Never join this site. It’s awful.
pacifea93 - May 23, 2022
Fake Fake Fake
I had signed up and paid 85.00. I was chatting with a man that turned into a vulgar jerk whom I reported to this site as being abusive, which he was. The next day my account was turned off and no-one will tell me why. I guess they feel women should be abused. I paid 85.00 for two days of being abused.
skinnskoe2 - May 22, 2022
I get contacted by a scammer
Most of the time, almost immediately after logging in, I get contacted by a scammer. This does not happen to me on Match. The people who run this website do a very poor job of controlling what another site does well. In addition to scammers, I have collected documentary proof that a very high percentage of the profiles are expired, so I spend a lot of time looking at the profiles of people who are, in essence, non-existent. Can you imagine how much time I waste writing notes to those same people? And when I contacted customer service in writing about the expired profiles and even provided documentary proof, they didn’t even have the courtesy to respond. So, in essence, I highly recommend that you avoid this dating website and seek another.
akiwemoza - May 21, 2022
Customer service with no response
I signed up for one month, which was supposed to automatically renew in one month’s time. The two gentlemen I messaged online, I do not believe were actually them. The one had a Masters degree, however both had very poor grammar. I got suspicious and asked to meet the one. The following day, I was unable to sign in. I have sent countless emails to their customer service with no response…. And? I still am unable to sign in! Now I’m contacting my bank, just great!
librebotpn - May 20, 2022
Don't not use them
It appears that there are numerous expired profiles that are presented as active profile that you are able to contact. I have received very little, if any response from the numerous profiles I have sent messages to. Their Customer No-Service is worthless. Don’t not use them. I will never re-new.
dagdrivarbd - May 19, 2022
It wasn’t bad at first
I’ve been on this site a few weeks. It wasn’t bad at first. But now, I’ve been finding the site is sending out flirts on my behalf without my knowledge. I don’t know what’s going on. Has my page been hacked? Makes no sense. I’ve never seen photos of these people, and they are getting messages I “liked” them, then they respond to me. I have to tell them, I never “liked” their photo. To make things worse, you can’t contact this company direct.
antifonald5 - May 18, 2022
I am very upset to say the least
I have contacted this site at least a dozen times to try and get an answer. All I am getting is the run around. I am a paid up member. My profile and other pertinent information has been deleted or at least hidden. There was a claim made that I made some kind of derogatory statement, this was totally unfounded. When I asked to have this claim exposed I was told that because of privacy reasons I was unable to challenge this claim. In the meantime I keep getting message to reactivate my account, and messages from women who want to chat with me. I am very upset to say the least.
miazzonkc - May 17, 2022
My account was hacked twice
My account was hacked twice in one month. I was told by Flor (customer service rep) that the counts not provide me any information on how this happened. I was kept holding for a supervisor named Rickley who never took my call. I don’t feel my concerns were met and it is unsettling to thinks someone could have access to your account.
tonyleung619vo - May 16, 2022
Everyone be extremely careful
Everyone be extremely careful. I was scammed for $45000.00. I’m now having to pay that back to my bank. Most every man I spoke to had an accent as from overseas. They are very smart and can get your head all messed up. You want to video chat. You want a photo ID. Something to hold on to so you can report them. Make sure you have their personal info so you can give it to the police. Just be careful.
terzis1n - May 14, 2022
Scam money from you
The flirts and messages and favorites you get are from their IT staff. They send it to you to keep you interested, to scam money from you. They also have a way of making you think you are communicating with a real person. They email and send a cell number you can text to. You exchange a few text messages. You wonder at certain times you do not get a reply. Because this is also from their staff. Again to keep your acct active, to keep scamming you for money.
odmazdiwa - May 13, 2022
There are more frauds on this site
There are more frauds on this site, than are sitting in jails. They don’t want you to find someone, because then you and the money will go away. I only started a profile to see what there was to see. I can say that all of the the complaints on here are legit. I can’t even access the account part to delete the profile. Beware!
prusijh - May 11, 2022
I cancelled immediately!
I was in the Dating site for one month. In that time I was contacted by scammers and con artist. For every legit woman I got four scammers. They have fake profiles and fake pictures. There is no monitoring of the scammers. The customer service is terrible. When I contacted them I was told I am not forced to be on the site. I cancelled immediately!
papugiuf3 - May 10, 2022
This site feeds you
This site feeds you, people who appeal to your selection, once you communicate with them on a free messaging basis, you lose contact, then you pay and their profile is no longer found. This has happened a number of times, I initially gave it just a fluke chance, but it has happened more than once, in addition, I have given my preference and repeatedly my box is filled with those outside of my preference. I have more than just an inkling this is the method of which they work. They should not be allowed to charge for their services because it is never up to par. Basically they sucker you in then charge you and want to keep charging you annually if you don’t cancel, it’s a gimmick.
nicoarasy - May 10, 2022
Fake profiles
I signed up 1 month age, from the 50 profiles I contacted, 45 were fake profiles, scammers, had 1 phone conversation, and 4 so far have not contacted me back. I assume fake profiles. In my opinion this was a waste of money. When I sign in I notice a large amount of activity, and receive about 5 flirts in 10 minutes.?? Is this scamming algorithm? You can judge for yourself. My opinion it’s a waste of money, too many scammers and fake profiles on this site.
vattqv - May 7, 2022
Lots of scammers
What a terrible service. I signed up and paid for 3 months and cancelled on day 3. They give you fake profiles, send you “stock” messages from supposed admirers. Lots of scammers trying to get your private info.
lucilemonjr - May 5, 2022
Good luck on that fight
It costs you money for the subscription, BUT, once you are in it will cost separately to send a message to someone, it will cost to boost your profile, it will cost a fee for every little thing you want to do, that’s not right! And when you want to cancel and get your money back, good luck on that fight!
rocamoravs - May 4, 2022
It is a semi waste of money
It is a semi waste of money. They don’t really do any matches, it is really just going through tons of pictures, some of which are not even registered with the site.
halfkoord1g - May 3, 2022
Poor customer service
The web page is hard to understand and what you can do with what you paid for. I wanted to be able to chat but didn’t pay extra for call chat or email chat. When I invited someone to chat they weren’t on the chat window I had on my screen. I was looking for someone from my area and thought I stated that and yet I kept getting interested inquires from very far away. Never got to connect with one person I wanted to. One that I did chat with immediately asked inappropriate questions that you would never ask of someone you didn’t know. This turned me off and I no longer was interested in finding a someone for me. Get this I got over 200 views and only chated with 3.
bepoederya - May 2, 2022
The absolute worst experiences
Matched with people outside my age range, education, income, and common interests. I had to block 3 of them because of rude messages. I had messages from guys. They were very inappropriate. One guy was looking for a woman to present information at seminars on sexual compatibility or so he said. Another one was a convicted felon found guilty twice with 2 different women of domestic violence, stalking, and strangulation. A couple more were Trump supporters who harassed me after I said I was not interested. The absolute worst experiences I’ve ever had with dating.
tum1b44 - May 1, 2022
Not Recommended
At first I got a lot of attention, then realized many were just Likes and there was only the rare response to my messages. I was looking for matches within 300 km, but I kept getting Likes from all over the US and Canada, too far away, even though I specified local in my profile. I suspect many are fake, to pump up the number of Likes. The ads are offensive to women, and they keep popping up no matter what you do… it says they are from Google but they most definitely are not. More of those ads appeared each day, increasingly offensive, especially since the time I decided not to renew. As for scammers… yes, plenty of those, with perfect profiles, sad stories and asking immediately for your email address and phone number.
afloopmosep - May 1, 2022
This site is basically a scam
This site is basically a scam. You pay 30 bucks and when you reach out to someone they can’t reach back out to you free. They have to pay $5.99 to see what I said to them. The young lady did and all I could say was the site sucks. But she wanted to read what I had said to her so she paid the additional fee. Don’t waste your money. It also puts like you answered someone back when you really didn’t
bibesc2v - April 30, 2022
I could never get a response
I could never get a response from this site about getting a partial refund, so I turned to American Express, which got my money back. And then they sent me messages saying they were waiting for payment from me! Why hadn’t I paid! So poorly run, one hand doesn’t know what other is doing.
discotto47 - April 20, 2022
This site is horrible
Save your money. I suspect this site is nothing but a scam. Every day I look for new matches. The pictures are listed as “New” but they are not new. They just keep sending me pictures of the same people. I wish I could get a refund. This site is horrible. It’s not even worth one star.
emotivnics - April 14, 2022
STAY CLEAR OF THIS SITE!
I have experienced first hand and agree with all the negative reviews. If I could rate it ‘0’ I would! STAY CLEAR OF THIS SITE!
fugisemzq - April 13, 2022
Run as fast as you can away from this site.
Run as fast as you can away from this site.
priskrbel0t - April 12, 2022
The site is unattractive
The site is unattractive and not very intuitive. The men I found interesting never answered or could not commit to a phone meeting. I think that a lot of the profiles are fake. Don’t waste your money. I have had more luck and more dates on free sites.
rodurigoya - April 12, 2022
It is a total scam
I paid for a six month subscription but did not realize I had to pay the total amount upfront. I have filed a dispute with PayPal. It is a total scam… stay far, far away.
shumianiq7 - April 10, 2022
I won't recommend this to anyone
Not good. I won’t recommend this to anyone. They’re just good with collecting your money. But not willing to help.
rauhenww - April 9, 2022
This site is a total fraud
This site is a total fraud. These women don’t even exist nor are they members. Please be concious that the head office is in Germany, call them and you will be speaking to someone in Germany. I reported to the consumer protection of the state of Florida.
folcioniru - April 8, 2022
Too Expensive
When you visit online dating sites You want to see the potential partners or Read their Bio before you invest. This crappy site doesn’t allow you to even nibble. Bad site, do not waste your money. I have spent $200 on other sites, what a waste of time. Too Expensive
airincolorerc - April 6, 2022
I won't waste my money again
On numerous occasions I have not been able to send messages. I click on the icon but message doesn’t send. I have emailed the company to report but have never received a satisfactory answer as the problem still exists. I have called but I apparently get put on hold as music just plays and plays and plays! No one ever answers and my problem never gets corrected. I won’t waste my money again. Starting my 4th month and no correction to the problem.
lulucarol8284h - April 6, 2022
This site is a huge scam
This site is a huge scam. Do not sign up. Since signing up for a paid membership, I have gotten a malware virus on my computer. I called their IT help desk for support and was told I would need to pay them $149 to take a look and it may cost more for them to remove the Trojan. I told them to refund my membership immediately. They said it was my problem. The company is located in Berlin Germany and they say you can’t sue them… well, I have notified my CC company and am getting a refund and also blocked them from their automatic renewal. Never again.
filtracemm - April 5, 2022
Disgusting and probably a total scam
If there was a negative number that’s what I would rate this site. I called the customer service number and they hung up on me twice. Once I was told that I had called the wrong number( false) and once the man who answered asked me why I wanted to cancel because” I sounded so beautiful “… disgusting and probably a total scam
percutew2 - April 4, 2022
A definite lack of substance
Customer service no where to be found, good luck if you need help except for your payment! A definite lack of substance.
linnecuvier0s - April 3, 2022
I can't even get into my account to cancel
I can’t even get into my account to cancel! I tried contacting them via phone, email, and fax and nobody responds.
flav10mpmjs - April 2, 2022
Total waste of time and money
Total waste of time and money
lovemonceyu - April 1, 2022
It wasn't a complete waste of money
It is basically an email service where you can email with other members – of which there don’t seem to be many of. Paying members can email back and forth. Non paying members are able to send “smiles” so it is pretty much like third grade. You get a lot of “smiles” but what’s the point if you can’t carry on a conversation? It wasn’t a complete waste of money but it’s pretty damn close to it..
buhat7i - March 30, 2022
It was nothing but a time-waster
This website is some kind of dead end: you go round and round in circles, keep wasting your money and nothing ever happens. I ended this pointless ” journey” with no results when I decided that it was time to stop them from taking my money and giving nothing in return. This “service” was not helpful at all. It was nothing but a time-waster.
dechaw4 - March 29, 2022
Scam profile
I just cancel my membership 4 months early because it is full of fake profiles and scamming profiles don’t waste your time and hard earn money with this site. When you receive fake subspinous and scam profile and report they don’t seem to care and try to stop it. Take the word from a X member that cancel 4 months early.
drastiesi3 - March 28, 2022
Highly recommend to avoid.
Paid for premium subscription for one year. Although I was very specific as to age, location, and other factors, over 95% of “Matches” were inappropriate. Did not renew, but am bombarded daily with potential mates. Very disappointed, even after several complaints to their service (?) department. Highly recommend to avoid.
matricidiu8 - March 27, 2022
Keep clear of these nasty people.
This is a horrible site – please don’t waste your time with them. They take it upon themselves to adjust whatever photo you have posted and edit/change it to show only your face – I mean a very, very, very zoomed in shot of your face. I was horrified when I checked my profile and all I saw was my face, every line, wrinkle and scar – none of the background images of boats or gardens or nature – just a big FACE. How embarrassing. As I said, keep clear of these nasty people.
nakapuzh - March 26, 2022
It's by far the worst dating site
It’s by far the worst dating site I have ever encountered. I was very unhappy the first time I joined it but decided to give it another go as it still gets stellar reviews online. They ask you lots of questions about your preferences for the potential matches but don’t be fooled. They completely disregard your preferences over and over again.
senkiklm - March 25, 2022
My recommendation is signing up elsewhere
I signed up just before the Pandemic hit. Turns out they bill you in 6 month increments with no email reminder sent. I saw a bill go through from them as Sparks network and contacted them immediately to cancel my membership and issue a refund and they refuse. Their business practices are terrible, Instead of letting you opt out and refunding you, and preserving a business relationship, they take your money and run. My recommendation is signing up elsewhere. Stay away.
soquetontt - March 24, 2022
Refund policy is a rip off
Their cancellation and refund policy is a rip off. Get ready to jump through fire if you want to cancel. Obviously the reason why so many people want to leave is because this site is inefficient and useless. This site didn’t work out for me and many other people according to the reviews. I suspect they actually don’t aim at providing any dating services. They are focused on conning you out of your hard-earned money by overcharging you and keeping you on automatic renewals until you notice it and start struggling to stop them from taking your money with impunity.
verlinden42 - March 23, 2022
Cheaply designed should be unlawful!
This is a terrible site. Can’t personalize your own profile, the search option is a joke, I get men & women who may or may not be actual people. And the very few who are a match are several hundred miles away. I asked for a refund after a couple days of actually using the site and they refused. Also paying 6 months for anything this cheaply designed should be unlawful!.
popytki - March 22, 2022
This is a horrible site
This is a horrible site Again I can’t seem to submit this review. I was here before and I’m seeing the same exact profiles. There are only a handful of profiles that I am matched with. Most of my matches are in another state. It doesn’t matter if you put a 50 mile radius maximum. You will be matched with anyone and it’s so random. The site is full of scam and fake profiles. Stay away from the site. It’s a waste of your hard earned money.
jedistarr78d3 - March 21, 2022
I am completely SHOCKED
I am completely SHOCKED by the amount of scammers that this site allows on their side. I has been scammed over a dozen time for a littler over a month. This is completely unacceptable! I thought this website was a safe app and respectable but an learning quickly the opposite.and to top it off they don’t phone number for people to call and complain.
aradum3 - March 19, 2022
The company is impossible to reach
The company is impossible to reach. For three days the telephone recording indicated that all operators were busy serving other customers. It said there were? Other calls before me, but no number was given. I was told they would call back if I pressed 1. No one called back. Three days of no connection. Further, they indicated that women had responded and their profiles were at my member site. No one by those names appeared on site. I do not intend to pay for the total lack of service since I signed up last month.
pomamnolq - March 17, 2022
Scam Scam Scam
I, like others here, found that the “matches” were ALL beyond the 50 mile radius. Of the 4 profiles that I had chats with, 3 were scammers. The one profile that appeared genuine and I had several chats with deleted her account.
amarilvylcq - March 16, 2022
This dating site is terrible
This dating site is terrible in all levels. It’s hard to understand to use and you are very limited to talk or search anyone. There is no matches for me in my area (200km) distance and that covers four cities. 80% of the people have no photo and when I request a photo no response or/and I don’t know if anyone received my messages cause it doesn’t tell me and I paid extra $$$for better service. This is a scam dating site. Use your money on other sites. They offer only the opposite my match request, for example, age difference was way way off and language which I cannot speak. I tried many times to report this but no help was done. Still continuing.
gueitws - March 15, 2022
I'm getting German spam
Says in fine print that they will refund your premium membership if you cancel during 3 day cool down period, I cancelled and they won’t Refund because I didn’t write a refund request in those 3 days when I cancelled. No where does it say you have to specifically write a request for a refund. Also they sell your email address, I’m getting German spam.
bottlerng - March 14, 2022
Zoosk.com